ICT and Business - Business Skills Level 2 Certificate OCR
Course Code: BABSKC2
Administration route.This course is designed to recognise your understanding of a range of secretarial functions and activities. It has been designed to accredit your ability to carry out numerous secretarial tasks and achievements in a modern and practical way relevant to today's work. The qualification is suitable for students who use skills and knowledge to work within a business secretarial environment. Customer Service route. If your job role involves responsibility for customer care at work, there are a number of optional units covering all aspects of customer care. Particularly suitable for candidates who are working in a customer service environment and whose role is to provide service to customers.
Course Length: 12 Months
Qualification Level: 2
Award Body: OCR
Venue: Employer/Workplace
Entry Requirements : Initial assessment and interview.
What next after the course:
Business Skills Certificate Level 3 - Administration or Customer Service route
Course content:
Observation of teaching
Real work activities
Portfolio of evidence
Witness testimony
How will I learn:
Support in the workplace
